WELCOME BONUS 300%
UP TO €2000 + 100
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UP TO €2000 + 100
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30 days bonus period: countdown from deposit
The 300% welcome bonus, offering up to €2,000 plus 100 free spins, is valid for a 30-day period starting from the initial deposit. This timeframe allows players ample opportunity to meet the wagering requirements associated with the bonus funds and free spins. For example, a €100 deposit would trigger a €300 bonus, requiring a substantial amount of gameplay within this 30-day window.
Players must be mindful of the bonus period as it dictates the timeframe for completing any wagering obligations. Failure to meet these requirements within the 30 days could result in the forfeiture of bonus funds and any associated winnings. The clock starts ticking immediately after the deposit is confirmed, making timely engagement with games crucial.
To maximize the benefit of the 30-day bonus period, it is advisable to understand the wagering requirements which typically apply to both the bonus amount and deposit. For instance, if the wagering requirement is x40, a €300 bonus would necessitate a total turnover of €12,000 before any winnings can be withdrawn.
Deposit in 5 to 30 minutes before game start
Certain deposit methods, such as Binance Pay and USDT (TRC-20), offer near-instantaneous fund availability, with deposits processed within 1 to 5 minutes for USDT and 0-2 hours for Binance Pay. This allows for minimal delay between funding an account and commencing gameplay, ensuring a fluid gaming session. For example, a player using USDT could deposit and start playing within minutes.
Other cryptocurrency options like Dogecoin (DOGE) and Litecoin (LTC) have slightly longer processing times, ranging from 5 to 30 minutes for deposits. While not as immediate as some e-wallets, this still provides a relatively swift transition to gaming. Bitcoin (BTC) deposits can take between 10 to 60 minutes to reflect.
While most cryptocurrencies and e-wallets offer quick deposit times, traditional methods like Banküberweisung require 1 to 3 business days for funds to become available. This significant difference means players opting for bank transfers must plan their deposits in advance to avoid delays in starting their gaming sessions.
Request withdrawal on mobile: 4 steps in account
Initiating a withdrawal request via a mobile device is designed to be a straightforward process, typically involving four distinct steps within the player's account. This streamlined approach ensures that players can manage their funds efficiently even when on the go. The initial step usually involves navigating to the cashier or withdrawal section.
Following the navigation to the withdrawal area, the player would then select their preferred withdrawal method from the available options. The subsequent step involves entering the desired withdrawal amount, ensuring it meets any specified minimum or maximum limits. For example, a player might withdraw 50 EUR, provided it is above the 10 EUR minimum.
The final step in the mobile withdrawal process usually involves confirming the transaction details and submitting the request for processing. This systematic approach, broken down into four key stages, aims to provide a user-friendly experience for all players, regardless of their device.
Which methods do not allow withdrawal
Several payment methods available for deposits at True Fortune Casinos do not support withdrawals. These include prepaid options such as CashtoCode eVoucher and CashLib, which are single-use vouchers and therefore cannot facilitate fund returns. Both of these methods have an individual transaction limit of 10 EUR to 1,000 EUR for deposits.
Further to the prepaid voucher services, Paysafecard and Neosurf are also among the deposit methods that do not permit withdrawals. Similar to CashtoCode and CashLib, these are designed for secure, one-time payments and do not have the functionality to process outgoing transactions. Their deposit limits are also set between 10 EUR and 1,000 EUR.
The exclusion of these methods means players who deposit using CashtoCode eVoucher, CashLib, Paysafecard, or Neosurf must select an alternative method for withdrawing their winnings. This typically involves using e-wallets, bank transfers, or supported cryptocurrencies, all of which offer withdrawal capabilities.
Binance Pay: Process in a Few Steps
Utilizing Binance Pay for deposits involves a simple, multi-step process that prioritizes speed and efficiency. After selecting Binance Pay as the deposit method within the casino interface, players are prompted to initiate the transaction through their Binance account. This typically involves scanning a QR code or following a provided link.
Once the payment is initiated on the Binance platform, the funds are generally credited to the casino account within a short timeframe, often between 0 to 2 hours for withdrawals, and instantaneously for deposits. The minimum deposit amount via Binance Pay is 20 EUR, with a maximum limit of 10,000 EUR per transaction.
The entire process, from selecting Binance Pay to seeing the funds reflected in the casino account, is designed for user convenience, allowing players to quickly engage with their preferred games. This method, along with other supported cryptocurrencies like USDT (TRC-20), offers a fee-free deposit experience from the casino's side.
Payment methods, limits and fees
| Method | Type | Deposit | Withdrawal | Min. Deposit | Limit | Fees |
|---|---|---|---|---|---|---|
| Visa / Mastercard | card | Instant | 1-3 Business Days (Visa) | 10 EUR | 10 - 5.000 EUR | None |
| MiFinity | e-wallet | Instant | 0-24 Hours | 10 EUR | 10 - 10.000 EUR | None |
| Neteller | e-wallet | Instant | 0-24 Hours | 10 EUR | 10 - 10.000 EUR | None |
| Binance Pay | crypto | Instant | 0-2 Hours | 20 EUR | 20 - 10.000 EUR | None |
| Bitcoin (BTC) | crypto | 10-60 Minutes | 0-24 Hours | 20 EUR | 20 - 10.000 EUR | None (Network Fee Only) |
| Dogecoin (DOGE) | crypto | 5-30 Minutes | 0-24 Hours | 20 EUR | 20 - 10.000 EUR | None (Network Fee Only) |
| Litecoin (LTC) | crypto | 5-30 Minutes | 0-24 Hours | 20 EUR | 20 - 10.000 EUR | None (Network Fee Only) |
| CashtoCode eVoucher | prepaid | Instant | Not Available | 10 EUR | 10 - 1.000 EUR | None |
| Neosurf | prepaid | Instant | Not Available | 10 EUR | 10 - 1.000 EUR | None |
| Banküberweisung | bank | 1-3 Business Days | 3-5 Business Days | 20 EUR | 20 - 10.000 EUR | None (Bank Fees Possible) |
Confirm 3D-Secure Correctly for Card Payment
For Visa and Mastercard payments, the 3D-Secure verification is an essential step. This security protocol is designed to protect cardholders from fraudulent transactions by requiring an additional layer of authentication. Failure to correctly confirm this step can result in the transaction being declined by the issuing bank, even if sufficient funds are available.
The limits for Visa and Mastercard deposits range from 10 EUR to 5,000 EUR, with no transaction fees charged by the casino. However, the time taken for a payout to reflect in your account can vary, with Visa transactions typically taking 1 to 3 business days. This delay is attributed to the banking system's processing times.
If a deposit via Visa or Mastercard fails to appear in your account, the first step is to verify that the 3D-Secure authentication was completed successfully. If it was, check if the transaction has been processed by your bank. If the funds have been debited but the deposit is not visible, the next step involves contacting customer support.
Paysafecard: Deposit Possible, Payout Excluded
Paysafecard offers a convenient method for making deposits, with transactions processed instantly. The minimum deposit amount using Paysafecard is 10 EUR, and the maximum limit for a single transaction is set at 1,000 EUR. This prepaid voucher system is widely recognized for its ease of use and security in online transactions.
While Paysafecard facilitates immediate deposits, it is important to note that this method does not support withdrawals. This means that any winnings generated from deposits made with Paysafecard must be cashed out using an alternative payment method. The casino's general withdrawal policy should be consulted for available options.
For players who opt for Paysafecard for their initial deposit, it is crucial to plan for how winnings will be received. Since Paysafecard itself cannot process payouts, users must select another available option, such as MiFinity or Neteller, which both allow withdrawals between 0-24 hours. The minimum withdrawal amount across most methods is 10 EUR.
Documents older than 3 months rejected
When submitting documents for verification, it is imperative that they are not older than 3 months. This requirement applies to both proof of identity and proof of address. Documents that exceed this age limit, such as utility bills or bank statements dated prior to the specified period, will be rejected by the verification team.
The Know Your Customer (KYC) process, which includes document verification, typically takes 24-48 hours to complete. During this period, the submitted documents are reviewed to ensure compliance with regulatory requirements. Prompt submission of current and valid documents expedites this crucial step before any withdrawals can be processed.
For example, if a utility bill used as proof of address was issued four months ago, it will not be accepted. Players would need to obtain a new bill dated within the last three months. Similarly, an expired identity document will also lead to rejection, highlighting the importance of using current personal identification.
Deposit not arrived: first 3 check steps
If a deposit does not appear in your account, the first step is to confirm that the transaction was successfully completed on your end. For methods like Visa or Mastercard, this involves checking if the 3D-Secure authentication was properly executed. For cryptocurrencies, verify that the correct network was used and the transaction has at least one confirmation.
The second check involves reviewing your bank or payment provider statement to ensure that the funds have been debited. If the money has left your account, proceed to the third step, which is to check the estimated processing times for your chosen deposit method. For instance, Dogecoin and Litecoin deposits can take 5-30 minutes to arrive.
If the deposit still has not arrived after these initial checks, and the processing time has elapsed, the next course of action is to contact the casino's customer support. Provide them with transaction details, such as a reference number or screenshot, to help them investigate the issue. This proactive approach aids in resolving the problem efficiently.
Withdrawal Possible Only After Completed KYC Approval
Withdrawals from the casino can only be processed once the Know Your Customer (KYC) verification has been fully approved. This mandatory procedure ensures the security of player accounts and compliance with anti-money laundering regulations. The KYC process involves submitting identification and address verification documents, which are then reviewed by the casino.
The verification process itself typically takes 24 to 48 hours to complete after the required documents have been submitted. Until this approval is granted, any requests for withdrawal will be held in a pending state. For example, a player attempting to withdraw funds shortly after depositing might find their request paused until KYC is cleared.
Once the KYC approval is confirmed, players can proceed with withdrawals. Methods like MiFinity and Neteller offer payouts within 0-24 hours, with limits up to 10,000 EUR. This ensures that once the necessary security checks are passed, players can access their winnings in a timely manner, provided they adhere to the specified withdrawal limits and methods.
500 EUR withdrawal: costs and waiting time
A withdrawal of 500 EUR via Visa or Mastercard will incur no fees from the casino's side. The transaction is processed instantly for withdrawal initiation, but the funds typically arrive within 1 to 3 business days. This waiting period is standard for card transactions and depends on the involved banking institutions.
For users opting for a bank transfer to withdraw 500 EUR, the process also involves no direct casino fees. However, the funds can take between 3 to 5 business days to reach the recipient's account. It is important to note that potential bank fees may apply, separate from the casino's charges.
Cryptocurrency withdrawals, such as Bitcoin (BTC), for 500 EUR are also free of casino fees, with only a network fee applicable. The withdrawal time is significantly faster, ranging from 0 to 24 hours. This makes crypto a quicker option compared to traditional banking methods for accessing funds.
KYC 24 to 48 hours before withdrawal
The Know Your Customer (KYC) process at True Fortune requires an identification document and proof of address, which must not be older than 3 months. This verification step is mandatory before the first withdrawal can be processed by the casino. The review period for KYC documents spans 24 to 48 hours.
For a withdrawal to be approved, the completion of the KYC procedure is essential. This typically takes between 24 and 48 hours for the casino's verification team to review the submitted documents. Players should initiate this process in advance to avoid delays with their payout requests.
After submitting the necessary identification and address proof, players should anticipate a verification window of 24 to 48 hours. This procedure ensures compliance and security, and it must be successfully completed before any withdrawal, including one of 500 EUR, can be finalized.
How much fee for crypto withdrawals
Withdrawals made using cryptocurrencies like Bitcoin (BTC) and Litecoin (LTC) do not incur any direct fees from the casino. However, users are responsible for paying the standard network fee associated with the specific blockchain. This fee is variable and determined by network congestion at the time of transaction.
Other supported cryptocurrencies, including Dogecoin (DOGE) and USDT (TRC-20), also follow a similar fee structure for withdrawals. The casino itself charges no commission, but a small network fee is always applicable. This ensures the transaction is processed on the blockchain, with the fee varying based on network activity.
Binance Pay withdrawals, while also a crypto-related method, operate under the same principle of no casino-imposed fees, only the necessary network charges. The processing time for crypto withdrawals is generally between 0 to 24 hours, making them a swift option for players.
Bank Transfer: Plan for 3 to 5 Business Days
When opting for a bank transfer for withdrawals, players should allocate a timeframe of 3 to 5 business days for the funds to appear in their account. This method is suitable for larger amounts, with limits up to 10,000 EUR, and does not incur direct fees from the casino, though bank charges may apply.
The bank transfer process for payouts is characterized by its longer processing time compared to other methods. While the casino initiates the transfer promptly, the interbank system accounts for the 3 to 5 business days duration. Players can withdraw amounts ranging from 20 EUR up to 10,000 EUR via this channel.
For players who do not require immediate access to their funds and are comfortable with a longer waiting period, bank transfer remains a viable option. It is important to remember that potential fees charged by the recipient's bank are outside the casino's control and may affect the final amount received.
Which Limits Apply Per Method and Period
For cryptocurrency methods like Bitcoin (BTC), Dogecoin (DOGE), Litecoin (LTC), and USDT (TRC-20), the withdrawal and deposit limits are set between 20 EUR and 10,000 EUR. These crypto options offer fast processing times, with withdrawals typically completed within 0 to 24 hours, and incur no casino fees.
Prepaid methods such as Paysafecard and Neosurf have a deposit limit of 10 EUR to 1,000 EUR and do not support withdrawals. For other methods like Visa/Mastercard, the limit is between 10 EUR and 5,000 EUR for both deposits and withdrawals, with card withdrawals taking 1 to 3 business days.
E-wallets like MiFinity and Neteller, along with bank transfers, allow for transactions between 10 EUR and 10,000 EUR, with withdrawals processed within 0 to 24 hours for MiFinity and Neteller, and 3 to 5 business days for bank transfers. CashtoCode eVoucher and CashLib are also prepaid options with a 10 EUR to 1,000 EUR limit and no withdrawal functionality.
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